Customer Care Call Center Representative
Malone Staffing Solutions is now hiring Customer Care Call Center Representatives.
As a Customer Care Representative you will be supporting customers with their accounts in a call center environment.
• High school diploma or general education degree (GED)
• 6 months experience in providing customer service either via phone or in person.
• Must be willing to submit to drug and background screening.
• Navigate through multiple computer applications with speed and accuracy.
• Work with customers to resolve inquiries.
• Provide troubleshooting assistance to customers.
• Accept and implement coaching and feedback in order to achieve individual and team performance goals.
• Maintain a high level of world class customer service/ professionalism to a wide range of customers.
• Recommend products that best suit the customer.
• Read and interpret documents.
• Excellent telephone manner and listening skills.
• Ability to relate to customers in a professional and courteous manner.
• Ability to work under pressure.
• Good, accurate typing skills.
Malone Staffing Solutions is an Equal Opportunity Employer.